Hello,
When I have 5 participants in a meeting all works fine. But when I add 6th participant, one of previous five gets disconnected. Where could be problem? Am I doing it wrong?
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Lync Online does not allow me more than 5 participants
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Lync Hybrid setup DNS
Hi,
I am very new to Office 365. I am trying to setup Lync to test with. When running the readiness check, I fail on domain test:
SRV records for SIP federation web conferencing have to be setup in DNS and verified for custom domains
SRV records for SIP web conferencing have to be setup in DNS and verified for custom domains
I understand I need to configure this, but I don't know how or where? Internal DNS and External? Do I need to setup a lync.myexternaldomain.com record too? I would assume no as I would point to their servers?
Please help me.
Thans and regards
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Macos Beta 10.10 broke the Lync Client?
After I upgrade to MacOs 10.10, I was no longer able to login Lync with my Office 365 account.
Does Microsoft aware this issue?
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Lync dial in user import wizard
I recently started a conference call contract with the provider PGi. I have received an XLS from them for the import of the users, passcodes, numbers, etc.. The import does not allow the XLS format, so I converted (and another time exported) to CSV and tried the import. Each effort results in the following message:
The first row of user data column labels has too many or too few columns.
Can it be anymore vague and uninformative than that? It would be nice to know what the import is expecting? Any suggestions?
The headers (first row) of the file are:
Client ID,Moderator Name,Conference ID,Passcode,Moderator Passcode,Toll Free Number,Toll Number
Thanks,
MOwens
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Lync missing on Collaborate with office online
Hi,
Today, I got office 365 account from my company. My role is User Mgt. Admin. I know office 365 can use lync. I do not see any "lync." application on home page. But i able to see "lync. admin center". Why and How can i use lync. from my account?
Best Regards,
Yukon
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No Skype connectivity after migrating to Lync Online
Recently I have migrated a Lync 2013 organization to Lync Online. After migrating to Lync Online it seems that every federated connection to Skype users is not working when configured.
This issue only applies to users that are having the migrated custom domain UPN suffix. A user with an <tenant>.onmicrosoft.com UPN suffix works fine. Also Lync communication between the custom domain UPN suffix and other Lync Online (<tenant>.onmicrosoft.com) users works correctly.
From an end-user perspective the Lync Online user gets the following error when sending an IM to Skype users: "When contacting your support team, reference error ID 504 (source ID 239)."
I've followed these migration steps for migrating to Lync Online only:
- Create an temporary Lync Hybrid organization with Lync 2013 on-prem;
- Moved all Lync on-prem users to Lync Online;
- Removed the Hybrid configuration in Lync Online (disabled shared SIP address space);
- Removed the Lync on-prem Hybrid configuration settings;
- Changed all DNS records from on-prem to Lync Only.
I’m not aware if a sysadmin of the on-prem Lync 2013 organization previously tried to federate with Skype. Is there a possibility that this is preventing a Skype federation with Lync Online only? Or is there a other variable preventing the use of Skype federation?
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Unable to Get Lync-Skype Connection to Work
I'm out of ideas on how to get this to work. This is being done all through Office365. We have no-site Lync server.
First off, "Turn on communication with Skype users and users of other public IM service providers." is checked and has been active for about 5 days. Presence is still unknown.
I did make sure to input users as "bob(contoso.com)@msn.com" for those Skype users that needed it.
The Skype users are signed in using their Microsoft Accounts.
I've also tried adding the Lync user from Skype. I can send the invite, but Lync never alerts me of the invite and Skype shows the Lync account as offline.
I've used the following for help:
https://support.office.com/en-US/Article/What-to-try-if-you-can-t-IM-Lync-or-Skype-external-contacts-87f6d5d7-3b8c-4196-9c8c-1dabb75f54b8?ui=en-US&rs=en-US&ad=US
https://support2.microsoft.com/common/survey.aspx?scid=sw;en;3592&showpage=1
https://support.office.com/en-US/Article/Adding-people-to-your-contacts-list-2b703d7f-cb20-4c9c-a7f3-0126e5316301?ui=en-US&rs=en-US&ad=US#_Add_a_contact
I can't seem to get it to work. Any help on what step I might be missing would be greatly appreciated. Thank you.
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Lync 2013 and @MSN.com
I purchased office 2013 and cannot connect my @msn.com account. error lync could not contact server. Is it possible to connect my @msn.com with Lync I know my Lync is working as I can sign into my work account just fine.
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External Lync users can't join Lync meeting
Customers that also use Lync are unable to join meetings we have scheduled. Our external communications are on except for blocked domains. Our customers do not know their settings - and we would not expect them to at the user level.
Whenever they click on Join Lync Meeting, it automatically tries to connect via their Lync client. The receive the error: An errror occurred during the online meeting.
How do Lync users on different domains meet and share content? We assumed the system would be intelligent enough to know whether to use the web client or desktop client, but cannot see how. Please advise.
Thx!
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Office 365 E4 Lync Enterprise Voice
Hi
I was wondering if someone cal help. Business is currently investigating the possibility of moving to the E4 agreement to incorporate Enterprise Voice. My query is does the traffic route through the cloud or will have to incorporate this into our current PBX system.
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Meeting Management
Hi
I got a requirement to create meeting management app for Office365.
Initially I am most curious to know how I can integrate sharepoint list with outlook to send email to meeting invites, typically which we were acomplishing with workflows in sharepoint 2010.
I any suggestions really appriciated.
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Lync Reporting
Is there a way to retrieve more detailed information about Lync messaging? Numbers are hardly good data. For example, I would like to know who messaged who, at what time. I know you can do this with on-premise services.
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Lync displays error "The File is in use and cannot be accessed."
After a recent automatic update to office 365, Lync now displays the error on startup: "The File <path to my outlook.ost> is in use and cannot be accessed." I am running Lync v 15.0.4504.1005 and Outlook v15.0.4505.1006 on a Windows 7 Enterprise 64bit computer. Screen shot is below:
Internet searches suggest that the cause of the problem is that I am running Lync with XP compatability or running it as an administrator. I have checked the properties of the Lync.exe program and neither of the two options are set.
Any advice / suggestions would be greatly appreciated.
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When trying to add a contact, Lync tells me "You need to upgrade to a newer version of Lync."
I'm using Lync 2010 version 4.0.7577.4388
When I try to add a contact from our organization, Lync tells me "Before you can make changes to the Contact list, you need to upgrade to a newer version of Lync.
Is there a newer version of 2010? I don't want to use the 2013 client. It would be helpful if Lync actually told me where to go to get this "newer version," or re-directed me, etc. Instead I'm given this general message.
Thanks for any assistance.
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Odd characters in Lync Instant Messages
When I send an initial IM to a person, they are receiving odd characters rather than the message I typed, although on my end it appears correct. If I continue the conversation with additional messages, the characters begin to appear normally on their end as well.
Additionally, when I review the conversations from my side in the conversation list view, each message recorded appears as the same sequence of odd characters that the recipient was seeing. See below image:
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Can't move Lync users to 365
I have just setup Lync hybrid setup. Lync 2013 and Office365.
Single front end with single Edge (using single IP). DNS points to onprem Lync.
Have run testconnectivity for lync and this passes all checks.
Have setup 365 Lync to share SIP address space - EnabledSharedSipAddressSpace : True
When I run the Move-CsUser command I get the following error
Move-CsUser : Exception from HRESULT: 0XC3F75806 At Line:1 Char:45
+ CategoryInfo : InvalidOperation: (CN=user@domain,DC=co,DC=uk:OCSADUser) [Move-CsUser], COMException
+ FullyQualifiedErrorId : COMError,Microsoft.Rtc.Management.AD.Cmdlets.MoveOcsUserCmdlet
This happens for both existing user and I created a new user and got same error.
Existing on-prem users can open Lync client and add external contact, so as far as i'm aware my on-prem setup is correct.
user setup for on-prem use email as SIP address, so user@mydomain.co.uk and in on-line setup users have sync'd and can sign into 365 using user@mydomain.co.uk. 365 Lync licenses have been assigned.
I also have exchange hybrid setup and everything works fine for exchange.
Please can someone help with the error?
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Lync Server 2010 Hybrid
Hi
Organization currently has a Lync Server 2010 deployed and being used in the environment.
Planning on rolling out Office365 for the organization and thus want to verify if its possible to proceed with a Hybrid setup with Lync server 2010 or if it needs to be upgraded to Lync Server 2013 before we could proceed.
Thanks
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Lync online Forefront TMG rules
Hi I need to create a TMG rule to allow connection using TLS and HTTPS to all Lync online URL's:
*.microsoftonline.com
*.microsoftonline-p.com
*.onmicrosoft.com
officecdn.microsoft.com
*.sharepoint.com
*.outlook.com
*.lync.com
evsecure-ocsp.verisign.com
evsecure-aia.verisign.com
evsecure-crl.verisign.com
sa.symcb.com
I have already configure a rule for all necessary TCP and UDP ports outbound but would like to include the above URL's in TMG also. Can anyone tell me the best way to configure this?
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Lync client show wrong contact details for few users
Hi All,
Lync contact showing wrong name after new email address was added to the his exchange account.
For Eg: in this case, ABCD is an actual employee and his exchange account has a secondary smtp address from the former employee WXYZ.
Actually I have merged my former employee WXYZ account to my current employee ABCD. Afterwards I am getting this strange error. If I am searching my current employee ABCD in Lync 2010, it is showing me former employee WXYZ.
I saw various blogs regarding this, even I got some useful links that I mentioned below, but how can we fix this issue in Office 365/SharePoint Online without server???
Links:
http://social.technet.microsoft.com/Forums/en-US/ocsclients/thread/7c8deb97-fca2-4306-a4fa-4aeeee6204a0/
http://www.markc.me.uk/MarkC/Blog/Entries/2012/8/8_Lync_showing_wrong_name_for_a_user.html
Regards,
Rajesh
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IM is hidden in OWA
Hello,
I signed up with Office 365 Small Business Premium, and then we needed to switch the plan to Office Business, so as Microsoft support advised, in order to unlock the Business plans we have to switch first to Enterprise plan then to switch to the Business plan. Everything went smoothly and no issues except that now after we did this plan switch none of our email accounts can sign in to IM via OWA exactly as described in this similar post.
http://community.office365.com/en-us/f/166/t/236156.aspx
I've tried the same steps and it wasn't helpful. The 'sign in to IM' is totally hidden!1
I confirm that before the plan switching is done it was working fine.
Any help is appreciated. Thanks.
Abed
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